Contact Us

As of January 2022, Rail Tales will be celebrating its eighth year in business at 705 C Dale Avenue!

Note that our store does not actually face Dale Avenue! We face the parking lot on the backside of the building! Either go down down Forest Ave or Albemarle Street to reach the parking lot from Dale Avenue.

Monday- Closed
Tuesday- Thursday: 11 am – 7 pm
Friday: 11 am – 7 pm (open after 7 pm for Magic event attendees only until event concludes)
Saturday: 11am – 7 pm
Sunday: 12 pm – 6 pm.
Observed Holidays: We close for Thanksgiving, Christmas, New Years Eve and New Years Day. We close early Christmas Eve. Note that the store is occasionally closed on Sundays for special events. Check the event schedule or call in advance. These closings occur about once per three months and a notice is always posted on the door prior to the event.)


Business Phone: (434)- 984- 1170


The Model Railroad design specialist (Bret Jones) is available for consultations but please call ahead for an appointment as he might have other obligations at any given time.


Retail Store and Delivery Mailing Address: (for product and repairs)

Rail Tales

705C Dale Avenue,

Charlottesville, Va 22903


DO NOT send checks to the delivery address as this mailbox does not lock. For mailing checks and other business mail, please call us for the address.


Email:  [train, model, and official business] (non-clickable:  Note that we do not use a clickable email address in order to cut down on the robots and spam. We apologize for any inconvenience. )


Contact us using email or phone above if you want to:

1) Make an appointment for a consultation

2) Ask us questions about models or trains

3) Sign up for personal shopping (be sure to tell us what you are looking for)

4) Sign up for the Charlottesville Model Club email list

5) Sign up for Jefferson Railroad Club mail list

6) Order something from us

7) Sell us your used train product


Thank you for visiting the Rail Tales website and we hope to see you in our store.



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